How we handle data

Privacy policy

Privacy statement Epicode B.V.

1 May 2018

Your privacy is of great importance to Epicode BV. We therefore adhere to the privacy law. This means that your data is safe with us and that we always use it properly. In this privacy statement we explain what we do when you visit the website with information that we learn about you.

If you have any questions or want to know exactly what we keep about you, please contact Epicode B.V..

Access portal
With our portal you get access to a management environment where you can set, specify and change things for the web designer website. We keep a record of what you have done and when, so that there is proof of this.

For this we use your name and address, billing address, IP address, telephone number and e-mail address. We need this because of the contract we conclude with you. We keep this information for six months after the end of the service to you.

Statistics and profiling
We keep statistics about the use of our web designer website. With these statistics we improve our web designer website in order, for example, to show only relevant information. We can combine your personal data to learn more about you. Of course we will respect your privacy at all times. If you do not want this, you can always report this to us.

For this we use your e-mail address, IP address and name and address details. We have a legitimate interest in this. We keep this information for one year.

Contact form and Newsletter
With the contact form you can ask us questions or make requests.

For this we use your e-mail address, IP address, telephone number and name and address details. We do this on the basis of your permission. We keep this information until we are sure that you are satisfied with our response and six months thereafter. This way we can easily access the information in case of follow-up questions. We can also train our customer service to become even better.

You can subscribe to our newsletter. Here you can read news, tips and information about our products and services. You can cancel this subscription at any time. Every newsletter contains an unsubscribe link. You can also report this via the portal. Your email address is automatically added to the list of subscribers. This data is stored up to three months after you canceled the subscription.

We would like to send you advertising about offers and new products or services. We do this:

  • by email

You can object to this advertisement at any time. Each email contains an unsubscribe link. You can also report this via the portal.

Location data
Sometimes it is necessary for our website to find out where you are. We will then ask separately if we are allowed to know this and only if you give permission will we receive this information.

For this service we use the navigation and location software on your phone, tablet or computer. We have no control over what the makers of this software (such as Google Maps) do with it. So always read their privacy statements as well.

Disclosure to other companies or institutions
With the exception of the aforementioned partners, we will under no circumstances give your personal data to other companies or institutions, unless we are legally obliged to do so (for example if the police requires this when a crime is suspected).

Our web designer website includes social media buttons. The administrators of these services use this to collect your personal data.

Google Analytics
We use Google Analytics to keep track of how visitors use our web designer website. We have entered into a processor agreement with Google. It contains strict agreements about what they are allowed to keep. We allow Google to use the obtained Analytics information for other Google services. We let Google anonymize the IP addresses.

The security of personal data is very important to us. We ensure that your data is properly secured with us. We constantly adjust security and pay close attention to what can go wrong..

Changes to this privacy statement
When our web designer changes website, we must of course also adjust the privacy statement. So always pay attention to the date above and check regularly for new versions. We will do our best to also announce changes separately.

Access, change and delete your data
If you have questions or want to know which personal data we have about you, you can always contact us. See the contact details below.

You have the following rights:

  • receive an explanation of what personal data we have and what we do with it
  • access to the precise personal data that we have
  • having errors corrected
  • to have outdated personal data removed
  • withdraw consent
  • object to a particular use

Make sure that you always clearly indicate who you are, so that we can be sure that we do not modify or delete data from the wrong person.

Submitting a complaint
If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority.

Contact details
Epicode B.V.
Westerlaan 51
8011 CA Zwolle
085 303 00 50